FAQs

Our top frequently asked questions.

What payment mode we accept?

We accept all major credit/debit card payments. Payment can also be made via PayPal, the payment processing platform for online shopping.

How long does it take to confirm my order?

Once payment has been completed.

How do I know if my order is confirmed?

All successful orders will display an on-screen confirmation message and will receive an order confirmation email with delivery details and order number. If you have not received a confirmation email within 3-5 business days, kindly contact us at Whats App:＋86 18065919291. Please do not re-create your order.

Can I cancel my order?

What do I do if I have a problem with item ordered?

Please contact us via whats app

Can I schedule the time for my delivery?

Of course, you can leave a note when placing your order or explain your needs to us via WhatsApp

What shipping companies do you use?

We use our in-house transport or outsource to third parties depending on the type of delivery.

How can I get updated with new arrivals or exclusive promotions?

You can subscribe or follow us on Facebook

Will my personal information be shared with third parties?

All information is kept private and confidential. Please read our Privacy Policy for more details.